Mario Govorchin and Associates Ltd.

Constructive Feedback

​Never before have we seen the necessity to promote and encourage continuous learning amongst our employees to the degree that it is needed today.  An essential skill for all leaders is in the area of giving and receiving constructive feedback; particularly as organizations deal with rapid non-stop change – this change affects the way we interact in the workplace.
 
Giving and receiving constructive feedback is a skill by which leaders both reinforce their employees’ outstanding performances and confront their employees to improve work situations.  Performance reviews are designed to both evaluate general performance and measure progress around specific goals.  When well-structured, performance reviews offer an opportunity to acknowledge the work of employees, address areas in need of improvement, and identify professional development and training that will further support the individual’s career growth.

Objectives:

  • Clarify and understand constructive feedback skills and practices
  • Understand the objectives in giving constructive feedback
  • Understand how to confirm performance expectations
  • Learn a model for delivering feedback
  • Understand how best to receive feedback
  • Learn how to deal with anger and defensiveness in self and others
  • Learn how to set an atmosphere for a constructive dialogue
  • Learn a simple model for reviewing performance in a one-on-one session

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